Contact Us for Help and Information

Our team can help you troubleshoot any issues and provide guidance for a smooth experience with the Tollopay app. We are also here to address any complaints, using your feedback to improve our services. Trust Tollopay for dedicated support and reliable customer service.

We are ready to provide the best service for you

Addis ABaba

headquarter

POESSA BLDG, Ground  Floor, Megenagna

Frequently asked question

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What is Tollopay?

Tollopay is a financial management app that simplifies transaction handling, providing secure and user-friendly solutions for bill payments, peer-to-peer transfers, online purchases, in-store payments, and international remittances.

How do I sign up for Tollopay?

Signing up for Tollopay is easy! Download the app from the App Store or Google Play, open the app, and follow the on-screen instructions to create your account. You will need to provide some basic information and verify your identity.

Can I send money internationally with Tollopay?

Currently, Tollopay supports remittance payments only to Ethiopia. We are dedicated to ensuring that your funds reach their destination quickly and securely within the country. Stay tuned for future updates as we plan to expand our services to more countries.

How secure is Tollopay?

Tollopay uses advanced encryption and robust fraud protection measures to ensure your financial information is secure. We are committed to safeguarding your data and providing a secure platform for all your transactions.

What types of payments can I make with Tollopay?

With Tollopay, you can make a variety of payments, including:

  • Bill Payments: Pay your utility bills, credit card bills, and other recurring expenses easily.

  • Peer-to-Peer Transfers: Send money to friends and family instantly.

  • Online Purchases: Make secure payments for online shopping and services.

  • In-Store Payments: Use contactless payments at participating retailers.

  • Remittances: Currently, you can receive money from anywhere in the world, with support for remittances to Ethiopia.

How do I add funds to my Tollopay account?

You can add funds to your Tollopay account through various methods, including bank transfers, credit/debit cards, and mobile money services. Simply follow the instructions in the app to top up your account.

Can I use Tollopay for business transactions?

Yes, Tollopay is designed to support both personal and business transactions. Whether you’re managing personal finances or handling business payments, Tollopay provides a secure and convenient solution.

How do I update my account information?

You can update your account information directly in the Tollopay app. Go to the settings section, where you can edit your personal details, payment methods, and security preferences.